Join the team

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The Ideas Lab London is looking for a Digital Marketing & Business Assistant to work closely with the founder who is an author of an international bestselling book translated into 10 languages. The Ideas Lab runs innovative programmes with up to 300 participants around the world at a time and this year the company has ambitious plans to expand. The organisation’s work has been quoted in The Sunday Times, The Times, The Daily Mail, The Financial Times, Marketing Week, and BBC Radio among others.

This role is pivotal to the business so you must be a self-starter, have natural time management skills and be prepared to deal with the day-to-day mundane tasks as well as take the lead on some big initiatives.

Essential / Required Skills

• Extensive experience using online apps and systems (such as Customer Databases, Content Management System, WordPress, Webinar software, Survey tools, Google docs)
• Excellent written English for newsletter writing and blogging
• Experience with a CRM system, managing the data and sending emails
• Excellent customer service and communication skills - phone & email
• Be confident with Excel
• Executing Social Media Marketing
• Reporting on Email Open Rates and Google Analytics
• An inquisitive mind and ability to research certain topics for a blog articles or similar
• Researching, liaising and negotiating with potential venues, partners and affiliates
• Comfortable picking up the phone and talking with National Magazines and Press
• Reaching out to potential partners and bloggers

Desirable Skills

• Working knowledge and exposure to: WordPress, Infusion Soft CRM Tool,, Survey Monkey, Webinar tools, a Mac user, Basic image/video editing

• PA experience

Your Qualifications

• GCSE/CSE in English and Maths

You will enjoy this role if you…

• Like bringing order to chaos
• Enjoy finding solutions to issues and implementing process to streamline ways of working
• Have PA skills in time management and managing other peoples deadlines, diaries and travel arrangements
• Can implement quickly and with attention to detail
• Are interested in learning new skills (particularly online) and helping others as well as yourself achieve
• Look for ways to improve and document systems & processes
• You’re happy to make the coffee as well as liaise with National Press & Event Organisers
• Don’t mind logging in everyday, even if it’s just for 2 minutes
• Take ownership of the work you do and strive to do the best job you can
• Are happy and comfortable to put forward your ideas and solutions
• You like dealing with people and enjoy helping others
• Are a Positive person with some 'get up and go’
• Are looking for a long-term opportunity with room to grow

How we work…

You will be part of a very small, flexible, informal, yet professional team. You will also have a large amount of autonomy in your role so long as you 'get the work done’. You will be able to work from home some of the time with your presence required in the office (on the 16th floor with some stunning views) in Shoreditch (London) 1-2 times per week (half days). You will need to use your own laptop/macbook.

What’s the Offer…

• £13.25ph
• 10-21 hours per week on a nil hours contract
• Working with a best selling author
• Learn from a Marketing & Business Expert
• Help run programmes that change peoples lives
• A very varied role with exposure to a wide range of initiatives